01275 406618 
enquiries@truesurgical.co.uk 

Surgical Power Tool Repairs 

We offer repair services for the most widely used veterinary surgical power tool systems in the UK including 3M, Hall, Synthes, Stryker, De Soutter and more. Battery and electric systems are handled with case-by-case turnaround times and air tool repairs are frequently completed in under 7 days.  
 
We can also make bespoke adjustments to your equipment including scissors, trocars, sheaths and more. Send us a message and a photo with your requirements and we’ll let you know if we can help. 

The Repair Process 

Check item on list 
Download and print a repair authorisation form 
Fill out repair authorisation form and put inside the package with item(s) 
Pack the item carefully 
Buy your postage from Royal Mail and send it in to our address 
The fastest way of getting your items to us is by Royal Mail - 24hr or 48hr tracked and signed so that's what we recommend. 
 
If you are unable to use either of these services please contact us for an alternative shipping address. 
 
If you need a shipping label you can download and print one here 
Our competitors often standardise repair pricing per product type but that means you could be charged more than necessary. 
All our repair prices are calculated on a case-by-case basis so you are never overcharged for simple fixes. We will also normally be cheaper than your existing repairs provider so call us on 01275 406618 for a ball park price subject to inspection. 
£40 inspection fees apply, absorbed into the cost of the repair if you proceed
When our engineer has assessed your item we will provide you with a quote for the work. 
 
Your repaired item(s) will be returned on a 24 hour Royal Mail tracked and signed service FREE OF CHARGE 
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